TERMS & CONDITIONS

By contracting the services of GLAM, you are required to read, understand and accept the following terms and conditions as part of the performance contract.

1. CONTRACT + ENGAGEMENT OF SERVICES

1.1 By agreeing to the booking in writing, you are formally engaging GLAM Australia and it’s ‘Artists’ to perform as the details specified in the contract. The contract serves as confirmation of the ‘Artist/s’ performance; in conjunction with a 50% non-refundable deposit/booking fee [50% of total value of the contract] required.  

1.2 The non-refundable deposit/booking fee covers artist cancellation fees and administration time connected to your booking. The final balance is due 7 days prior to the event.

1.3 In the event of non-payment of your 50% deposit/booking fee invoice, your date and artists contracted will be released within 14 days of the invoice due date, unless there is a previous arrangement with management.

1.4 In the event of non-payment of your final balance after your specified due date, GLAM will withhold services until payment is received, or proof of funds transferred, unless there is a previous arrangement with management.

1.5 By agreeing to the booking, you are formally engaging GLAM Australia as an ‘entertainment service provider’ to your event. GLAM does not guarantee the original booked Artist/s will be available at the time of the performance, however, GLAM will make a concerted effort to have the original Artist/s as stated on the formal quote/ agreement/ contract to fulfil the contact, unless in the instance of Artist/s illness or “Force Majeure” circumstance [see clause 13], to which the contract is then to be executed by an alternative GLAM Artist/s, with the original terms of the contract applicable, where GLAM is able to service the event.

2. CANCELLATION BY CLIENT 

2.1 Should the event cancel or the client cancels the agreement or the client decides to cancel or downgrade the agreed performance [either the amount of time agreed or band arrangement/number of performers] 61 days [2 months] or more prior to the appearance/event date, 50% of the Artist fee is payable, or forfeiting of the initial 50% deposit/ booking fee. If the deposit/ booking fee has not been paid, this will still be enforceable under the original payment terms.

2.2 Should the event cancel or the client cancels the agreement or the client decides to cancel or downgrade the agreed performance [either the amount of time agreed or band arrangement/number of performers] 60 days or less prior to the appearance/event date, 100% of the Artist fee is payable. If the 50% deposit/booking fee has been received, the remaining 50% balance will be due 4 weeks from the date of cancellation. If the deposit/booking fee has not been received, this will still be enforceable under the original payment terms.

2.3 Due to the opportunity cost and nature of the events industry, rescheduled events are treated as cancellations. Your cancellation must be received in writing via email. Payment will be due 4 weeks from the date of cancellation. 


3. CHANGE OF ARTIST 

3.1 In the event where the client wishes to change the originally booked artist/s [after a contract has been signed and outside of the standard cooling off periods] a rebooking fee of $250 + GST is applicable, per lead performer - GLAM will advise the rebooking fee. This is paid to the original artist as a cancellation fee, and must be confirmed 28 days prior to your event date. This can be added to your final invoice or paid upfront, due 14 days of confirming the change. The deposit/ booking fee will carry over to the new artist, unless otherwise advised by GLAM, subject to package or arrangement differences. 

4. CANCELLATION BY ARTIST

4.1 In the event where the original booked artist/s is unavailable, the contract is then to be executed by an alternative GLAM Artist/s, with the original terms of the contract applicable.

4.2 In the unlikely event that GLAM is unable to fulfil their performance duties as outlined in the contract [due to illness, accident or other], GLAM will offer as a solution another Artist/s who are of a similar calibre to the original Artist for the clients consideration. The performance fee and deposit paid would be refunded to the client.

5. PLANNING PROCESS/ FINAL PERFORMANCE RUN SHEET

5.1 A Performance Run Sheet will be issued no later than 14 days prior to the event/ appearance with full details and information regarding the appearance and performance.

5.2 If the engager provides incorrect, partial or incomplete information, GLAM does not accept any liability for any possible discrepancy or occurrences. The engager accepts full responsibility to ensure that all information required in relation to the appearance including timing, songs and details are correct. Timings during peak seasons may vary.

5.3 At the time of final distribution of the Performance Run Sheet, this is considered FINAL therefore any changes after this distribution may only be small/ minor in nature. This amendment must be received within 3 business days prior to the event.  

5.4 Once the final run sheet has been issued, no song changes for live 'special requests/ key moment songs' permitted unless it is part of the Artists repertoire. This must be received within 3 business days prior to the event. Administration fees apply for the song and performance changes.

6. PERFORMANCE ETIQUETTE/ FORCE MAJEURE/ PERFORMANCE CONDITIONS

6.1 The Performer agrees that the Performance will not include contents which: 

6.2 Offend prevailing community standards; 

6.3 Encourage the rapid or excessive consumption of liquor. 

6.4 “Force Majeure” means an event beyond the reasonable control of the affected party, including an unexpected illness (in the case of the ‘Artist/s’) such that the Performer is unable to safely conduct the Performance as evidenced by a medical certificate, or other circumstances such as riot, war hostilities, law, order, acts of government, regulatory, industrial or municipal corporations or authorities, directions of a trade union, strikes, lockouts, acts of God, storm, fire, accident, strike, pandemics [either locally or internationally] and sabotage.

GLAM Entertainment/ and it’s ‘Artists’ are not liable to the client/engager for any defaults or delays in the performance, or any of its obligations including being held financially liable, under the Agreement if such default or delay is a Force Majeure, in which, the client is still liable to the terms and conditions of the contract, unless GLAM offers an alternative arrangement. GLAM Entertainment will make a concerted effort to provide an alternative solution/Artist/s if time permits.

In event where the client/engager declines the alternative solution offered by GLAM Entertainment, where time permitted, this will be considered a termination of the contract, to which, the normal cancellation terms and conditions of the contract still apply, unless GLAM has a second alternative solution, if possible.

6.5 The engager/ client is required to provide the following:

  • A safe performance environment with appropriate heating or cooling. There must be adequate space for the Artist to perform, minimum 6m x 6m. If performing outside within direct sunlight, adequate shade/shelter must be provided. 

  • Sufficient power supply for the Performance, either via the venue’s power supply or a generator at the client’s expense. 

  • Water & refreshments available at all times for the Artist. 

  • A meal for each Artist if the Artist is required for 3 hours or more 

  • Sufficient access with reasonable time prior to sound check to bump in/bump out of the venue

  • Please refer to the GLAM Tech & Performance Rider [link] for all other requirements for the Artist/s to perform.

In the event of rain/shower during an outside performance, for safety reasons (electrical) and to protect the Artists equipment, they will cease performing until the rain has stopped. Most venues offer a WET WEATHER CONTINGENCY PLAN or a shade option.  

6.6 The ‘Artist’ will not damage the Venue or the fixtures and chattels thereon, or do anything to, or bring anything into, the Venue, which will endanger the Venue or the safety or enjoyment of any patrons or is inconsistent with the purpose of the Venue. GLAM Entertainment will not accept responsibility should the ‘Artist’ cause any damage as outlined above. All ‘Artists’ are liable for their own damage and are covered by either their own Insurance or Public Liability Insurance.

6.7 The ‘Artist’ will not obstruct or interfere with the aisles, entrances, exits, emergency lighting, fire extinguishing equipment or fire alarms in the Venue. The ‘Artist’ will not make any material alterations or alterations of a structural nature to the Venue. The Artist will follow all reasonable instructions of the Venues personnel regarding their conduct whilst in the Venue, including regarding health and safety requirements, the consumption of alcohol or the use of tobacco related products.

6.8 The Artist agrees that any Equipment supplied by them and used in their Performance will be fit for its purpose, safe, clean and of good quality.

7. PROMOTIONAL

7.1 GLAM Australia and its ‘Artists’ may take photographs or record the Performance/ Event for the purposes of promoting GLAM Entertainment/ and its ‘Artists’. If you do not wish for any material to be used in the way of promotion, you must express this in writing prior to the final Performance Run Sheet, otherwise it is deemed that the client/engager offers their consent.

8. INTELLECTUAL PROPERTY

8.1 According to the Copyright Act 1968 (Cth), GLAM Australia reserves the rights to works and other material (such as sound recordings and cinematic film from live performances). Ownership of copyright in a non-commissioned live recording is shared between the person who owns the recording and GLAM Australia. Per the Copyright Act, GLAM Australia must give permission for recordings to be broadcast, rebroadcast, and further distributed, to protect the original and custom GLAM arrangements and medleys.